我(Wo)公(Gong)司(Si)有(You)健(Jian)全(Quan)的(De)产(Chan)品(Pin)售(Shou)后(Hou)技(Ji)术(Shu)服(Fu)务(Wu)体(Ti)系(Xi),(?)在(Zai)产(Chan)品(Pin)售(Shou)后(Hou)服(Fu)务(Wu)上(Shang)有(You)严(Yan)格(Ge)的(De)措(Cuo)施(Shi)和(He)雄(Xiong)厚(Hou)的(De)技(Ji)术(Shu)力(Li)量(Liang),(?)能(Neng)_产(Chan)品(Pin)到(Dao)哪(Na)里(Li),(?)服(Fu)务(Wu)队(Dui)伍(Wu)_到(Dao)哪(Na)里(Li)。(?)满(Man)足(Zu)用(Yong)户(Hu)对(Dui)产(Chan)品(Pin)技(Ji)术(Shu)服(Fu)务(Wu)方(Fang)面(Mian)的(De)各(Ge)种(Zhong)要(Yao)求(Qiu)。(?)而(?)且(Qie)我(Wo)公(Gong)司(Si)还(Huan)在(Zai)各(Ge)地(Di)建(Jian)立(Li)了(Liao)强(Qiang)大(Da)的(De)销(Xiao)售(Shou)网(Wang)络(Luo)和(He)办(Ban)事(Shi)处(Chu),(?)这(Zhe)样(Yang)为(Wei)用(Yong)户(Hu)及(Ji)时(Shi)处(Chu)理(Li)产(Chan)品(Pin)使(Shi)用(Yong)中(Zhong)的(De)问(Wen)题(Ti)奠(Dian)定(Ding)了(Liao)坚(Jian)实(Shi)的(De)基(Ji)础(Chu)。(?)
其(Qi)主(Zhu)要(Yao)措(Cuo)施(Shi)如(Ru)下(Xia):(?)
1、(?)对(Dui)售(Shou)出(Chu)产(Chan)品(Pin)实(Shi)行(Xing)三(San)包(Bao),(?)在(Zai)三(San)包(Bao)期(Qi)内(Nei),(?)如(Ru)出(Chu)现(Xian)由(You)产(Chan)品(Pin)质(Zhi)量(Liang)引(Yin)起(Qi)的(De)问(Wen)题(Ti)公(Gong)司(Si)包(Bao)修(Xiu)、(?)包(Bao)换(Huan)、(?)包(Bao)退(Tui);(?)对(Dui)由(You)于(Yu)其(Qi)它(Ta)原(Yuan)因(Yin)造(Zao)成(Cheng)的(De)问(Wen)题(Ti),(?) 公(Gong)司(Si)积(Ji)极(Ji)协(Xie)助(Zhu)用(Yong)户(Hu)解(Jie)决(Jue)问(Wen)题(Ti),(?)以(Yi)_产(Chan)品(Pin)及(Ji)时(Shi)投(Tou)运(Yun),(?)把(Ba)事(Shi)故(Gu)损(Sun)失(Shi)降(Jiang)低(Di)到(Dao)很(Hen)低(Di)程(Cheng)序(Xu)。(?)
2、(?)重(Zhong)大(Da)设(She)备(Bei)的(De)安(An)装(Zhuang)、(?)调(Diao)试(Shi),(?)现(Xian)场(Chang)技(Ji)术(Shu)服(Fu)务(Wu)由(You)副(Fu)总(Zong)工(Gong)程(Cheng)师(Shi)为(Wei)首(Shou)的(De)技(Ji)术(Shu)_自(Zi)带(Dai)队(Dui)上(Shang)门(Men)服(Fu)务(Wu),(?)以(Yi)解(Jie)决(Jue)用(Yong)户(Hu)的(De)各(Ge)种(Zhong)问(Wen)题(Ti)。(?)重(Zhong)点(Dian)工(Gong)程(Cheng)派(Pai)驻(Zhu)工(Gong)地(Di)代(Dai)表(Biao)。(?)
3、(?)建(Jian)立(Li)产(Chan)品(Pin)质(Zhi)量(Liang)档(Dang)案(An),(?)定(Ding)期(Qi)实(Shi)行(Xing)质(Zhi)量(Liang)跟(Gen)踪(Zong),(?)发(Fa)现(Xian)问(Wen)题(Ti)及(Ji)时(Shi)解(Jie)决(Jue)。(?)
4、(?)积(Ji)极(Ji)配(Pei)合(He)用(Yong)户(Hu)搞(Gao)好(Hao)产(Chan)品(Pin)的(De)现(Xian)场(Chang)运(Yun)行(Xing)和(He)维(Wei)护(Hu)管(Guan)理(Li)工(Gong)作(Zuo),(?)可(Ke)随(Sui)时(Shi)向(Xiang)用(Yong)户(Hu)以(Yi)成(Cheng)本(Ben)价(Jia)提(Ti)供(Gong)本(Ben)公(Gong)司(Si)产(Chan)品(Pin)的(De)备(Bei)件(Jian)及(Ji)附(Fu)件(Jian)。(?)
5、(?)坚(Jian)持(Chi)质(Zhi)量(Liang)过(Guo)硬(Ying)、(?)用(Yong)户(Hu)至(Zhi)上(Shang)的(De)原(Yuan)则(Ze),(?)随(Sui)时(Shi)听(Ting)从(Cong)用(Yong)户(Hu)的(De)召(Zhao)唤(Huan),(?)当(Dang)需(Xu)要(Yao)现(Xian)场(Chang)服(Fu)务(Wu)时(Shi),(?)我(Wo)公(Gong)司(Si)_在(Zai)接(Jie)到(Dao)用(Yong)户(Hu)通(Tong)知(Zhi)的(De)24小(Xiao)时(Shi)内(Nei)给(Gei)予(Yu)答(Da)复(Fu),(?)在(Zai)72小(Xiao)时(Shi)内(Nei)达(Da)到(Dao)现(Xian)场(Chang),(?)紧(Jin)急(Ji)情(Qing)况(Kuang)下(Xia)以(Yi)_快(Kuai)的(De)交(Jiao)通(Tong)工(Gong)具(Ju)在(Zai)32小(Xiao)时(Shi)内(Nei)赶(Gan)到(Dao)。(?)
6、(?)设(She)备(Bei)达(Da)到(Dao)现(Xian)场(Chang),(?)我(Wo)公(Gong)司(Si)及(Ji)时(Shi)派(Pai)人(Ren)员(Yuan)与(Yu)用(Yong)户(Hu)一(Yi)起(Qi)进(Jin)行(Xing)开(Kai)箱(Xiang)清(Qing)点(Dian),(?)双(Shuang)方(Fang)进(Jin)行(Xing)交(Jiao)接(Jie)。(?)在(Zai)产(Chan)品(Pin)安(An)装(Zhuang)阶(Jie)段(Duan),(?)我(Wo)公(Gong)司(Si)派(Pai)技(Ji)术(Shu)_实(Shi)施(Shi)现(Xian)场(Chang)技(Ji)术(Shu)指(Zhi)导(Dao);(?)在(Zai)产(Chan)品(Pin)调(Diao)试(Shi)运(Yun)行(Xing)阶(Jie)段(Duan),(?)我(Wo)公(Gong)司(Si)亦(Yi)派(Pai)技(Ji)术(Shu)人(Ren)员(Yuan)赴(Fu)现(Xian)场(Chang)配(Pei)合(He)工(Gong)作(Zuo),(?)实(Shi)施(Shi)对(Dui)产(Chan)品(Pin)现(Xian)场(Chang)技(Ji)术(Shu)指(Zhi)导(Dao);(?)在(Zai)产(Chan)品(Pin)调(Diao)试(Shi)运(Yun)行(Xing)阶(Jie)段(Duan),(?)我(Wo)公(Gong)司(Si)亦(Yi)派(Pai)技(Ji)术(Shu)人(Ren)员(Yuan)赴(Fu)现(Xian)场(Chang)配(Pei)合(He)工(Gong)作(Zuo),(?)实(Shi)施(Shi)对(Dui)产(Chan)品(Pin)现(Xian)场(Chang)试(Shi)验(Yan)、(?)调(Diao)试(Shi),(?)_产(Chan)品(Pin)投(Tou)产(Chan)。(?)